In our increasingly digital times, customers know everything. They can find the recipe for the chicken kiev you’ve just put in front of them and they know where to find a video that will teach them how to make the hollandaise sauce on your restaurant’s Eggs Benedict at brunch. Just as your customers are constantly learning, your staff needs to do the same in order to keep them coming back.
This post from Fast Casual explains that as customers become more informed, restaurant employees need to as well so they can create a unique dining experience for everyone who comes into your restaurant. They make the case for creating a shift in the entire company culture to make ongoing learning not only a practice, but a priority. These tips can help you to plan a “culture of learning” of your own for your staff, encouraging team growth. The benefits that can be reaped from an employee culture like this are not to be overlooked; staff members will feel empowered and challenged, entire teams will be able to stay ahead of industry trends, and all members of staff will be more encouraged to work as one unit.
Read the full article here: How ‘Informed’ Employees Will Make Your Restaurant More Money
Educate Your Employees and Reap the Benefits
In our increasingly digital times, customers know everything. They can find the recipe for the chicken kiev you’ve just put in front of them and they know where to find a video that will teach them how to make the hollandaise sauce on your restaurant’s Eggs Benedict at brunch. Just as your customers are constantly learning, your staff needs to do the same in order to keep them coming back.
This post from Fast Casual explains that as customers become more informed, restaurant employees need to as well so they can create a unique dining experience for everyone who comes into your restaurant. They make the case for creating a shift in the entire company culture to make ongoing learning not only a practice, but a priority. These tips can help you to plan a “culture of learning” of your own for your staff, encouraging team growth. The benefits that can be reaped from an employee culture like this are not to be overlooked; staff members will feel empowered and challenged, entire teams will be able to stay ahead of industry trends, and all members of staff will be more encouraged to work as one unit.
Read the full article here: How ‘Informed’ Employees Will Make Your Restaurant More Money
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