{"id":2421,"date":"2014-12-18T13:00:25","date_gmt":"2014-12-18T21:00:25","guid":{"rendered":"http:\/\/localhost\/premierfoodsafety_OLD\/?p=2421"},"modified":"2014-12-18T13:00:25","modified_gmt":"2014-12-18T21:00:25","slug":"importance-server-customer-communication","status":"publish","type":"post","link":"https:\/\/premierfoodsafety.com\/blog\/importance-server-customer-communication\/","title":{"rendered":"The importance of server-customer communication"},"content":{"rendered":"<p>The relationship between customer and server is brief but meaningful. Servers are representatives of the restaurant, so a nice tip isn&#8217;t the only reason customer satisfaction is important.<\/p>\n<p>In a recent letter to the Bitchy Waiter, a server neglected to mention that ranch and a side of celery and carrots was an extra charge, knowing it was the customer&#8217;s first time at the restaurant. The customer received a surprise on the bill. The server was at fault.<\/p>\n<p>It can be easy to get lazy when you can see the menu and prices in your sleep, but always remember the customer doesn&#8217;t know what you do, and by not mentioning important things like extra charges you could be setting up an uncomfortable situation. At best you could see a poor tip, and at worst an angry customer and poor restaurant reviews.<\/p>\n<p>Read the full article here: <a title=\"Is This a Case of a Sneaky Server?\" href=\"http:\/\/www.shiftgig.com\/articles\/case-sneaky-server\" target=\"_blank\" rel=\"noopener\">Is This a Case of a Sneaky Server?<\/a><br \/>\n[sc:mbtc]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The relationship between customer and server is brief but meaningful. Servers are representatives of the restaurant, so a nice tip isn&#8217;t the only reason customer satisfaction is important.<\/p>\n","protected":false},"author":2,"featured_media":8103,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45,8,50],"tags":[44],"_links":{"self":[{"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/posts\/2421"}],"collection":[{"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/comments?post=2421"}],"version-history":[{"count":0,"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/posts\/2421\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/media\/8103"}],"wp:attachment":[{"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/media?parent=2421"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/categories?post=2421"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/tags?post=2421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}