{"id":3859,"date":"2015-03-16T18:00:42","date_gmt":"2015-03-17T01:00:42","guid":{"rendered":"http:\/\/localhost\/premierfoodsafety_OLD\/?p=3859"},"modified":"2015-03-16T18:00:42","modified_gmt":"2015-03-17T01:00:42","slug":"should-restaurant-review-sites-be-allowed-to-rate-customers","status":"publish","type":"post","link":"https:\/\/premierfoodsafety.com\/blog\/should-restaurant-review-sites-be-allowed-to-rate-customers\/","title":{"rendered":"Should restaurant review sites be allowed to rate customers?"},"content":{"rendered":"<p>Working at a restaurant means working in the service industry, and when you serve the public you&#8217;re likely to run into a few bad apples. Imagine a rude customer that doesn&#8217;t follow restaurant rules, refuses to leave when asked, and threatens to leave a bad review on Yelp when your restaurant staff have been nothing but polite. What do you do?<\/p>\n<p>This is the scenario that erupted at Michael Scelfo&#8217;s restaurant Alden &amp; Harlow. He realized he had two options &#8211; call the police, or take matters into his own hands. He chose the latter as a means to point out a major flaw in the Yelp review system, and he took a photo of the patrons and put it on Instagram with the hash tag #wedontnegotiatewithyelpers. From there, the staff treated the customers kindly while being verbally abused until they finally left.<\/p>\n<p>What would you have done?<\/p>\n<p>Read the full article here: <a title=\"When Terrible Customers Threatened a Bad Yelp Review, This Restaurant Owner Took a Stand\" href=\"http:\/\/www.shiftgig.com\/articles\/when-terrible-customers-threatened-bad-yelp-review-restaurant-owner-took-stand\" target=\"_blank\" rel=\"noopener\">When Terrible Customers Threatened a Bad Yelp Review, This Restaurant Owner Took a Stand<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Working at a restaurant means working in the service industry, and when you serve the public you&#8217;re likely to run into a few bad apples. Imagine a rude customer that doesn&#8217;t follow restaurant rules, refuses to leave when asked, and threatens to leave a bad review on Yelp when your restaurant staff have been nothing [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39],"tags":[],"_links":{"self":[{"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/posts\/3859"}],"collection":[{"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/comments?post=3859"}],"version-history":[{"count":0,"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/posts\/3859\/revisions"}],"wp:attachment":[{"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/media?parent=3859"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/categories?post=3859"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/premierfoodsafety.com\/blog\/wp-json\/wp\/v2\/tags?post=3859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}