Delivery services are actually deterring people from eating out. This is according to a new study. 2413 customers were surveyed and 43 percent of them agreed that they eat out a lot less since they discovered online delivery operators. 25 percent disagreed with them. Two thirds of people preferred to use UberEats and other delivery services. There was a generational divide and younger people are much more inclined to use delivery apps compared to older people.

Key Takeaways:

• Studies have found that when delivery services are available, people are more likely to have food delivered.
• The findings indicate that the younger the customer the more likely they are to stay home and have the food delivered
• Restaurants must be aware of this trend and adjust their business model to accomidate this trend

“The rise of online restaurant delivery platforms is deterring an increasing number of customers from eating out, a new study shows.”

Read more: http://www.bighospitality.co.uk/Trends-Reports/Delivery-services-are-deterring-customers-from-eating-out

Just a few generations ago, a shopping trip meant a separate visit to the baker, the deli man, a dairy and other stand alone stores. In the past few decades, stores began to cross product lines and mass market retailers now sell everything from shoes to olive oil. Modern conveneince has taken another step forward in offering customers multiple options in one visit combining not just product lines but purpose. Restaurants now can offer dining and shopping together. Some of the challenges include inventory control, cross training staff, and for the client, a better understanding of how to shop.

Key Takeaways:

• The combination of restaurants and markets proved to be a popular one. That is a hybrid model that is increasingly popular among people.
• Customers have voiced their opinion and want to talk about hybrid markets. Food service has changed and looks to improve along the way.
• Foods for sale are popular with these vendors too in stores. Find an eclectic array of foods in stock for consumers to follow.

“In an age when food-infatuated millennials want exactly what they want precisely when they want it, the restaurant world is adjusting with brands that are part gourmet restaurant and another part retail marketplace.”

Read more: https://www.qsrmagazine.com/consumer-trends/restaurant-market-hybrids-rise-foodservice