» 2015 » October

Published October 30, 2015

3 Ways to Amaze Customers

Customer engagement is a never-ending battle, and operators must always be vigilant to keep on top of industry trends and what their customers want. Using social media and online platforms in creative ways can give operators ideas that will keep customers happy, and maybe even amaze them.

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“Think Like an 8-Year-Old” To Keep Up With Tech

Mike Walsh, author of FUTURETAINMENT and CEO of the innovation research lab Tomorrow, gave a speech at the PMA Fresh Summit in Atlanta where he said that food companies who want to be tech leaders must think like people born after 2007. This is because that generation of kids will be raised in a world […]

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Millenials More Likely to Steer Clear of Large Food Companies

New research from Mintel shows that Millennials (defined in the study as peopled aged 21-38) are far more likely than older consumers to distrust large food manufacturers. Millennials also care more about transparency from food manufacturers, and the majority of Millennials will stop buying brands they perceive to be unethical. In general, Millennials care more […]

Published October 29, 2015

Keep Track of Your Bottles With Cornell’s Wine Cellar Tool

Cornell’s Center for Hospitality Research just released the third version of their Wine Cellar Management Tool application. The software is available for free and does not store any of its users’ data online. The tool allows wine owners to keep track of the drinkability windows of different wines in their collection. This lets owners make […]

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Sommelier Duties Now Expanding to Tea and Coffee

Fine-dining restaurants like Eleven Madison Park have been taking advantage of tea’s popularity by making their sommeliers create lists of tea pairings to complement different dishes. Tea pairings work well because tea shares certain flavor profiles with wine, and also because the pairings convince customers to spend on new menu items.

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17 Questions Bartenders Hate

Sometimes it’s hard to know what questions you can reasonably ask your friendly bartender without making them wish you never walked up to the bar. Thrillist surveyed a bunch of real bartenders to come up with a list of questions they wish people wouldn’t ask. The worst offenders? Many of the questions on the list […]

Published October 28, 2015

One Day in the Life of a Quick-Service Restaurant

Eater spent one day observing everything that happened at a Panda Express in suburban Los Angeles. The piece shows that it takes the hard work of many dedicated people to bring customers the seamless quick-service experience that they expect.

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Edible Tableware Could Eventually Replace Paper Cups and Plates

The Belgian startup Do Eat is marketing a new kind of compostable, edible dishware. The small takeout containers manufactured by Do Eat are made of a mixture of potato starch and water and coated with waterproofing that prevents them from going soft. The company currently offers all shapes of their containers, called ‘verrines,’ in 25-packs […]

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Time of Day and Season Affect Snack Preferences

The NPD Group has released new data that shed light on Americans’ snack preferences. It turns out that the attractiveness of savory versus sweet snacks varies depending on the time of day and what month it is. During the day people tend to prefer savory snacks and healthier snack options, while sweet treats are preferred […]

Published October 27, 2015

Remembering Market Diner, a Manhattan Institution

There is less than a week left to stop by Manhattan’s Market Diner. The iconic restaurant, which has been a fixture of its neighborhood since opening in 1962, will be closing down to make way for a new luxury mixed-used building on the property it now occupies. Market Diner was a notable example of midcentury […]

Monthly Archives: October 2015

Published October 30, 2015

3 Ways to Amaze Customers

Published

“Think Like an 8-Year-Old” To Keep Up With Tech

Published

Millenials More Likely to Steer Clear of Large Food Companies

Published October 29, 2015

Keep Track of Your Bottles With Cornell’s Wine Cellar Tool

Published

Sommelier Duties Now Expanding to Tea and Coffee

Published

17 Questions Bartenders Hate

Published October 28, 2015

One Day in the Life of a Quick-Service Restaurant

Published

Edible Tableware Could Eventually Replace Paper Cups and Plates

Published

Time of Day and Season Affect Snack Preferences

Published October 27, 2015

Remembering Market Diner, a Manhattan Institution

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