Too many articles highlight the rough sides of the service industry, but once in a while a story comes along that restores your faith in humanity. Recently in Tennessee a waitress received an unusually large tip accompanied by a touching note, which she promptly shared online.

The man she waited on has a tradition where he celebrates his late brother’s birthday by going to a restaurant, eating his brother’s favorite meal, and tipping the server the age his brother would have been.

I think I have something in my eye…

Read the full article here: Man Commemorates Brother Who Passed Away by Leaving Amazing Tips

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Food waste is an inevitable part of the food service industry, though the way we manage it needs to change. Not only is excess food waste harming your profits, it’s also harming the environment. Sustainability is at the front of consumer minds these days.

Several solutions to minimize food waste are mentioned in this article from Fast Casual. Some restaurants such as Salata are cutting produce fresh as needed and have specific standards and procedures to make sure as much of the food is used as possible, including an extensive training course.

Salata also receives two fresh food deliveries a week to better control waste, and are offering smaller portion sizes since they found their regular sizes were a little too large for some customers.

These are great ideas that prevent excess food waste from going in the trash while also promoting higher profits.

Read the full article here: Simple solutions to minimizing food waste

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Are you looking to increase the number of seats you fill late in the evening at your dining establishment? More people are going out to eat and dining later, but the key to driving evening traffic is all about mood and options.

This article from FSR features a few suggestions for bringing diners through your doors after the sun goes down, including offering build-your-own cocktails or scaled-down menus with appetizing options.

Read the full article here: Customization and Ambiance Key to Driving Late-Night Traffic

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