Nobody likes a tattle-tale but these days, any schmuck with WiFi and a Yelp account can publicly call out an employee that’s provided sub-par service, however unreliable their opinion may be. This post from Server Not Servant details how online review communities like Yelp have affected employee management, from providing a way to reward employees that have been singled out for exceptional customer service to cutting shifts of employees that have been called out for the opposite.

Read the full article here: Managing Restaurant Employees in the Age of Online Amateur Reviews

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Everything in our lives is becoming increasingly digitized and technologically advanced, and even the simplest act of eating is not exempt. This post from Newsweek explores some predictions and possibilities for the way food, and the ways it is prepared and eaten, will continue to become more automated and machine-driven, from food delivery apps to fully automated robotic kitchens of the future.

Read the full article here: Good to the Last Byte: Food Gets Digitized

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When it comes to food, some things come and go. Remember the era of the cupcake? That was so 2013. But some food fads become more than just trends and end up sticking around for a while. This post from Shiftgig explores some of the culinary crazes that seem to have actual staying power. One of our favorites on their list is ramen. While ramen is no new food feat (the Japanese and Chinese have been slurping it up it since the early 1900s), it’s become surprisingly gourmet in recent years, seeing a revival in mainstream cuisine, as well as some rather untraditional uses (we’re looking at you, ramen burger). One of the most important “trends” that’s seen a rise in recent years is that of sustainable, organic, free-range food. People have become increasingly aware of and interested in where their food is coming from, and what it takes for it to go from farm to table. Again, this isn’t a new concept, but the fact that it’s beginning to gain momentum with the masses is good for everyone, including the environment. Some other foodie favorites? Kale chips, sriracha lollipops, food trucks and cauliflower. We can’t wait to see what’s next.

Read the full article here: Food Trends We Never Thought Would Make It

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