Does your restaurant have some incredible dishes that earn raves from customers or the press? That’s great. Do you have some wonderful servers that attend to diners’ every need and make people feel welcome? Awesome. Does you bar have some classy cocktails right out of a Roaring 20s speakeasy? Super. Do you know what’s more important than having a few spectacular dishes, world-class servers, and innovative cocktails, though? Consistency.

Delivering a uniformly solid results in all areas of your restaurant business is preferable to just having a couple of incredible offerings. Obviously, it’s better to have both, but if a customer eats somewhere with one life changing dish, 2 mediocre ones and a rude waiter, they are not likely to come back for more. The food business is at root a part of the hospitality industry, and delivering a good experience 100 percent of the time is the number one job of a restaurant operator. Customers like to eat at places they feel they can trust, and if you’re inconsistent, you won’t earn that trust, no matter how spectacular your best dishes or drinks are.

Read the full article here: Does Your Restaurant Offer a Consistent Experience?

Commentary

Comments closed

Cage-free eggs appear to be having something of a moment in the quick service industry, with many popular chains announcing their plans to go cage-free in the upcoming years. Wendy’s is the latest brand to announce its timetable for switching to cage-free eggs, pledging to complete the transition in its U.S. and Canadian stores by 2020. The move is just one component of Wendy’s general animal welfare program. It has worked with animal welfare experts to guide its ingredient-supply policies since the late 1990s.

Read the full article here: The Wendy’s Company Announces Timeline for Sourcing 100% Cage-Free Eggs

News

Comments closed

Like so many classic American comfort foods, peanut butter was popularized at the St. Louis World’s Fair in 1904. Since then, the product has taken over American pantries, with 94 percent of U.S. households eating the stuff at home. The classic way to eat peanut butter, of course, is the peanut butter and jelly sandwich, but forward-thinking chefs are taking that flavor idea and using it as the basis for innovative dishes. Perhaps the craziest new-fangled PB&J dish out there right now is the Peanut Butter and Jealousy from 50/50, a bacon cheeseburger topped with peanut butter, strawberry jam and ice cream.

Read the full article here: Peanut Butter Spreads Beyond Sandwiches

News

Comments closed