How to Make Sure Your Staff is Well-Trained

Hopefully you haven’t experienced this realization! You had the chief of your restaurant staff spend a whole afternoon training the new team you brought in for your renovated restaurant. After packets being handed out, situations involving customers being acted out, the trust-falls, and an explanation on proper presentation, you thought your staff was ready. But, when you open your doors and the crowd hits and gets seated, you realized that the staff may have been taught, but not properly trained to handle the pressure. Customers aren’t happy with their seats, it is taking too long for drinks to get to the table, specific requests on orders are forgotten, and a bowl of soup accidentally goes tumbling to the ground! How could you have trained your staff better to ensure that you would be ready to handle the rush of customers with the utmost grace and professionalism? If you are looking for a way to best train your staff, read this article today!

Read the full article here: 12 Training Do’s and Don’ts