Published February 26, 2016
While there was a time where college was primarily associated with frat-life and drinking at parties, these days, more colleges are becoming more rigorous about their academic focus as the price of attending steadily rises. This has triggered waves that affect the food industry as less students choose beer and opt for coffee instead. If you are thinking of opening a franchise or restaurant on a campus, read this article today!
Read the full article here: Students Swapping Lager for Lattes as Campus Beer Sales Fall
Published February 26, 2016
Getting into the restaurant industry is a complicated and complex process where you have likely done a lot of learning. After choosing a cuisine that best models the impact you want to make on the people around you, you begin to choose the perfect location. Then you choose the décor that best matches your goals and then you move on to selecting your staff. You know that regardless of how great your food and location function, one of the prime functions of your restaurant is to have great rapport with loyal customers. You may think that the best and only way to do this is to train a friendly and attractive group of Front-of-House employees to appease and greet your patrons, but your Back-of-House employees are really the backbone of the customer experience! Due to this, it is important to know how to properly train your B.O.H. employees to prioritize customer satisfaction. If you are looking for tips on how to better train your B.O.H. staff for customer relations, read this article today!
Read the full article here: 5 Tips to Turn BoH Staff into Customer-Experience Superheroes
Published February 26, 2016
For those of us in the hospitality industry, we know how important it is to stick to the current trends to make your business the most convenient to your patrons. While the majority of your patrons may opt for online reservations, there is still a loyal base that still uses customer-help lines to book their space. If you are looking for ways to boost your hotels phone reservation system, read this article today!
Read the full article here: Why Guests Still Call You Voice Reservations Channel and What You Should Do About It
Comments closed