There are many ways in which online reviewers have impacted the restaurant industry. Someone goes for a meal at a new place and then after some time, they leave a review that either praises or villainizes the new place.

This type of delayed review harms the restaurant as the business can’t respond to sins of the past that were committed. Delayed reviews also don’t help future patrons as much because they have no idea when the reviewer actually ate at the restaurant and how current their opinions are.

This is why having a service that provides live reviews can fix problems at both ends. Restaurants would have a chance to improve a live reviewer’s experience if it were negative, and patrons know that the people giving the live reviews are currently at the establishment and are sharing pertinent opinions.

Thankfully a platform is rising that allows patrons the opportunity to leave live reviews of their experience! If you are curious about how this will help improve your restaurant, read this article today!

Read the full article here: http://www.inoreader.com/article/3a9c6e7c4ba71940-real-time-reviews-promote-guest-interaction