Sadly, there is a time in the life of every restaurant where they have to face adversity. This can come in the form of a kitchen fire that ruins some of the restaurant. This may come in the form of a terrible online review that catches fire.

This could also come in the form of a food safety scare. Whatever it is that comes up, it is important to learn the best way to deal with these crises to save your brand! If you are looking for a great crisis management plan, check out this article today!

 

Read the full article here: http://www.fastcasual.com/articles/why-chipotle-should-follow-this-crisis-management-plan/

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There has been a long-term debate about tipping in restaurants and why it is appropriate. The act of tipping may feel like a norm, but most of us who travel know that leaving extra money for the waiter is not a cultural norm in most other places.

So why do we tip in the United States? We know that waiters get paid less than other professions so it is nice to tip to compensate them for their work. We also know that receiving tips is an incentive for waiters to be courteous, prompt, and great at their jobs to encourage a higher percentage of gratuity.

However, many restaurants take the guess work out of tipping by either including the price of gratuity in the bill. This may seem like a great way to save the customer on math work, but some patrons may feel like it also takes away their power to be reflective about the service they received.

If you are looking for a great way to encourage great tipping without limiting your customer, check out this article today!

 

Read the full article here: http://www.bighospitality.co.uk/Business/Businesses-should-remove-tips-from-bills-to-restore-customer-trust

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It is in interesting time to be a business owner as we are in the middle of an election cycle. One of the ways that politic can really impact your future is by making laws and determinations that will affect the way you pay your employees, source your food, and run your electricity.

If you are looking to understand how Britain’s new exit plan has affected your European business, check out this article today!

 

Read the full article here: http://www.qsrweb.com/news/uber-defies-brexit-and-introduces-new-food-delivery-service-in-london/

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