Marco’s pizza has been growing at an astounding rate and was recently named as a top United States Franchise by Forbes. Marco’s pizza is growing at an exponential rate and a lot of that has to do with their internal operations and how they value their employees in a way that lets them know they’re appreciated and valued, but also helps the company grow.

Marco’s Pizza Named a Top U.S. Franchise by Forbes

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Find a need and fill it. That’s Entrepreneurship 101 — the most basic rule of starting a business. But who knew that late-night cookie delivery was a need? Apparently Seth Berkowitz did when he was a junior at the University of Pennsylvania in 2004. He developed a flexible recipe that could be easily adapted to 10 different types of cookies. He baked the cookies in the oven of his off-campus apartment, handed out free cookies and hung flyers in dorm rooms, and took orders from 8 p.m. to 2 a.m.

Key Takeaways:

  • Who knew that late-night cookie delivery was a need
  • “I was a one-man band,” Berkowitz said. “I was making cookies, baking cookies and delivering them
  • Twelve years later, Berkowitz’s Insomnia Cookies is a rapidly growing chain of 92 units near college campuses and in urban areas across the country

“Insomnia Cookies sells a number of traditional cookies, like chocolate chunk, sugar, M&M’s and Snickerdoodle, as well as deluxe cookies such as Triple Chocolate Chunk and S’mores.”

http://nrn.com/emerging-chains/insomnia-cookies-delivers-late-night-sweet-tooth

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In the wake of E coli and administrative misdoings, Chipotle, like any company hoping to maintain its reputation and customer base, needs to remember to: prepare for the worst by communicating with staff and administration; not act as if the crisis never happened; and assure loyal customers that it’s “business as usual”.

3 ways Chipotle can avoid blowing its reputation

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Data collection, essentially information collection, is a powerful tool for the restaurant industry. The competitive nature of the restaurant business means that the collection of pertinent facts about clientele can make a big difference in revenue. One of the hardest problems is learning just how to use this data in effective ways. With this software, restaurants can improve customer service and create improvements in all areas of restaurant management.

Key Takeaways:

  • Although “big data” appears a complicated term, it’s really just the process of collecting as much data as possible about your customers in order to better serve them.
  • Everyone knows that understanding analytics is imperative to improving business operations, but few people actually know how to use it.
  • Analyzing big data is vitally important to your business, as it will enable you to better understand your customers’ preferences, improve your menus and service, and generate greater revenues as a result of improving your customers’ experience

“understanding analytics is imperative to improving business operations”

http://www.fastcasual.com/whitepapers/how-big-data-is-revolutionizing-the-restaurant-industry/

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