When Bad Reviews Happen to Good People – Backburner Blog by eTundra.com

Word of mouth marketing has always been one of the effective forms of advertising. Whether the word is good and people flock to your business or whether individuals offer up a negative voice and the results are damaging, this type of communication has long been the easiest way for people to tell of their experiences with your business.

Key Takeaways:

  • These positive reviews help your business appear in searches and can give 1st timers the confidence in trying out your restaurant.
  • If venting about it to your family, friends and coworkers isn’t enough to assuage your feelings, you’ll take the next step—TELL THE WORLD! (And you’ll shout it, too).
  • Include a small card featuring places where customers can leave a review, include it with the check ( skip those tables who for one reason or another, had a truly awful night).

“Word-of-mouth marketing has always been the most effective forms of advertising a business can have due to its source due to its credibility.”

http://blog.etundra.com/restaurant-management-and-operations/when-bad-reviews-happen-to-good-people/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed:+The_Back_Burner+%28The+Back+Burner%29&utm_content=FeedBurner

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