Though much of the country is feeling the burn this summer with all of the heat waves, some industrial kitchens have found unique ways to keep it cool. One great way a kitchen is using to stay cool is allowing kitchen staff to freeze their clothing. Another kitchen staff wears low socks, doesn’t wear chef coats and holds meetings in their walk in cooler.
Published August 3, 2016
Published August 3, 2016
Word of mouth marketing has always been one of the effective forms of advertising. Whether the word is good and people flock to your business or whether individuals offer up a negative voice and the results are damaging, this type of communication has long been the easiest way for people to tell of their experiences with your business.
Key Takeaways:
- These positive reviews help your business appear in searches and can give 1st timers the confidence in trying out your restaurant.
- If venting about it to your family, friends and coworkers isn’t enough to assuage your feelings, you’ll take the next step—TELL THE WORLD! (And you’ll shout it, too).
- Include a small card featuring places where customers can leave a review, include it with the check ( skip those tables who for one reason or another, had a truly awful night).
“Word-of-mouth marketing has always been the most effective forms of advertising a business can have due to its source due to its credibility.”
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Published August 3, 2016
Industry leaders share some tips for offering a successful family-style dining experience. Weather your customers are families looking for a night away from the hassle of a home cooked meal or a hobby group having a get together there are some basics you should know that will keep them coming back again and again.
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Published August 3, 2016
Many young people find themselves employed in customer service positions these days. It is normal, many of us got our start in the job world behind a cash register. One thing that makes dealing with the public easier, is the right advice. Knowing what to say and do and when is very useful knowledge for any customer service professional
Key Takeaways:
- Being available doesn’t necessarily require approaching customers, making eye contact, smiling, or extending verbal greetings, although this is the method many organizations favor.
- The less employees say, the less chance there is of saying something distracting, confusing, annoying, wrong, or even offensive.
- The safest words to say to a customer usually end in a question mark. Open-ended questions are a good place to start.
“In fact, most organizations seeking to scale their operations in any significant way tend to put a young (and therefore relatively inexpensive) workforce out front.”
https://www.qsrmagazine.com/outside-insights/6-customer-service-lessons-young-millennials
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