The National Restaurant Association has recently released new research it has done about restuarant technology. They have found that many owners and customers have found that technology really complicates the user experience. However, four in five owners says that it can improve business in their restaurant. The survey was from over 500 restaurant owners.
Published August 9, 2016
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New app allows restaurant orders via Facebook Messenger
Who wants to stop using Facebook, even when you need food? No need to disconnect now – instead you can just order straight through the extremely popular Facebook Messenger App if you are in New York City or Palo Alto or San Francisco California thanks to a bot created by Allset. The only additional cost added for using this service at one of the over 180 restaurants accepting orders through Messenger and the bot is a 10 percent table fee.
Key Takeaways:
“Guests can order and even pay before they arrive at the restaurant, saving time. The bot also allows guests to give comments or special instructions.”
http://restaurant-hospitality.com/consumer-trends/new-app-allows-restaurant-orders-facebook-messenger
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