When you think about restaurants, what are the first few things to come to mind? Food is almost definitely the first. That’s probably followed by thinking about a night out, what the inside of the restaurant will be like, and… Something completely different if you work in a restaurant (or own one). “Safeguard Your Restaurant with the Dormont Safety System” suggests ways to secure your business this season.
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Do you love fast food? What about McDonald’s? Even if you’re not the biggest fan of the brand, you can’t deny that it did great (or bad, depending on your views) things for fast food — and got really popular really fast. You almost certainly know what a big mac is. And now the creator of it has died. See more in “Jim Delligatti, Creator of the Big Mac, Passes Away.”
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Casual-dining chains like Red Lobster and another Darden property, Olive Garden, were all the rage in the 1990s but have faced decreasing traffic in nine out of the past 13 years. After the recession, consumers spent less money, so restaurants offered more promotions and value items. But this didn’t bring back the middle class. Instead, as Darden noted when it first announced the Red Lobster spinoff late last year, the chain’s customers were increasingly from lower-income groups. Higher-end consumers moved on to more upscale dining experiences. Places like Red Lobster and Olive Garden got lost somewhere in the middle.
Key Takeaways:
- Much of 2016 for the restaurant sector has been categorized by declining sales and traffic.
- For chain restaurants—and particularly the casual dining segment—the effect has been most pronounced, with brands shuttering stores and laying off employees as sales continue to drop.
- The sector has experienced eight consecutive months of declining sales—with only February showing positive sales growth—and traffic growth has trended down at an increasing rate since the beginning of 2015.
“While negative sales have been attributed to everything from poor weather to the presidential election, consumer preference for convenience may be negatively impacting the casual dining sector.”
https://www.fsrmagazine.com/chain-restaurants/are-we-witnessing-death-casual-dining
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Upserve Launches First EMV Solution Designed for Restaurants
The credit card industry, combating fraudulent activities like skimming and cloning, began issuing cards with dynamic EMV chips, which are nearly impossible to replicate. First rolled out in Europe, these cards were issued in earnest in the US late last year, resulting in a safer system for consumers. This change also impacted how liability for chargebacks is covered for those who swipe chip-enabled cards rather than using a certified EMV compliant POS.
Key Takeaways:
“We’ve designed an affordable solution specifically for restaurateurs that covers them for the liability shift, while at the same time powering great service and delivering critical business insights.”
https://www.fsrmagazine.com/content/upserve-launches-first-emv-solution-designed-restaurants
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