6 lessons foodservice managers learned from their worst bosses

There are many lessons that food service managers have learned from their worst bosses. One lesson is never to hire someone that always says yes. Those people do not add much, if they are always agreeing with everyone. You also must tackle issues head on. No sweeping anything under the rug.

Key Takeaways:

  • When a former supervisor of Brian Hickey’s decided not to confront an underperforming employee, Hickey, an area manager for Greenville County Schools in Greenville, S.C., saw that avoidance leads to bigger challenges.
  • Julaine Kiehn, campus dining services director at the University of Missouri in Columbia, says she learned early in her career to share as much information with team members as possible, from department happenings to systemwide news.
  • Sam Cross, general manager at Wichita State University in Wichita, Kan., learned to adopt a people-first mentality from his positive and negative experiences with leaders.

“An agreement between Mayo Clinic and a local branch of the Service Employees International Union has been reached after two union votes that took place over the last 10 days, Post Bulletin reports.”


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