Consumers are willing to embrace emerging technology. This is according to a new study that was done. Oracle announced the findings of two research initiatives that was aimed at identifying consumer attitudes towards new technology and how their implementation will shape consumer behavior in many years to come. People want technology that they can feel in control of.

Key Takeaways:

• Oracle announced the findings of two research initiatives aimed at identifying consumer attitudes to new technologies and how their implementation will shape consumer behavior in the years to come.
• Insights from both initiatives highlight that consumers are most willing to engage brands with new technology if they feel that they are in control of their experience.
• Still, the report finds that guests want a continued human connection with their food and beverage and hotel brands of choice, despite the emergence of new technologies

“33 percent of restaurant and 72 percent of hotel operators say that guest recognition via facial biometrics will be in use within the next five years.”

https://www.qsrmagazine.com/news/study-consumers-willing-embrace-emerging-technology

There are some confessions of a health inspector. The question is about what the mystery meat is. There are common violations in the restaurant game, but there are also ways to prevent them. There is some good insight on how to prevent a bad health inspection. There are some real kitchen nightmares out there.

Key Takeaways:

• The cold food on the restaurant’s buffet was well over the FDA Food Code’s recommended 41⁰F, and the hot food was well under the recommended 135⁰F.
• Another time when inspecting a fine dining restaurant, I found numerous temperature violations
• To be honest, I see cross-contamination issues, temperature abuse problems and insect infestations on a regular basis.

“Stay current and get your team formally trained in a certified food manager course.”

http://www.restaurant-hospitality.com/management/confessions-health-inspector-what-mystery-meat