A website for fast food restaurants (now known as quick service restaurants, or QSRs) has a feature on how technology is changing how customers pay for their food. One way is called card not present. In this case, the customer goes online to pay for the order. Another method is contactless. In this case, the diner runs a smartphone or a fob over a reader. A third way is to do payments over the cloud. Amazon favors this method. The writer notes challenges, such as getting employees on board.
Read more: The Future of The Drive-Thru Window
5 tips for retaining staff during a transition
A website for food service directors has a feature on how to make it easier for employees when a food service operation undergoes changes. The feature focused on Western Michigan University, which opened a new facility for dining. The account showed what the director did to make the staff comfortable. First, he showed computer simulations to the staff so they could see what was going to happen. He worked with the union to rewrite job descriptions. And he invited the staff to cook a meal for themselves and the family to increase morale.
Key Takeaways:
“Some people gravitate toward change, some are slow to come around and others do whatever they can to completely avoid it.”
Read more: http://www.foodservicedirector.com/managing-your-business/managing-staff/articles/5-tips-retaining-staff-during-transition
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