Being a server is one of the most enduring and arduous jobs, especially if the leadership and management in place is subpar. Many servers have become outspoken regarding the responsibilities and tasks that they are given, claiming that some of the things they are designated are not a part of their job description. Keeping an eye on the laws and guidelines in your state can ensure that an employer is unable to take advantage of you at the workplace.
Published August 14, 2017
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Published August 14, 2017
The e-book, The Leadership Journey, is based and tested in real life scenarios. It will give you the tools you need to improve the skills for successful leadership. It will explain the difference between dictating tasks to those around you and true leadership. Learn how excelling at leadership is accomplished by inspiring those to follow you through elevating their own skills. You will not only increase your own talents but learn how to cultivate the talents of others to make a powerful team.
Read more: The Leadership Journey – How to Master the Four Critical Areas of Being a Great Leader
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Published August 14, 2017
The restaurant industry is constantly changing, and this is more true than ever in the recent years of technological innovation. Restaurant owners should keep in mind certain trends in their industry to ensure that they stay atop of any changes. These can include things such as emerging technology to make customer’s lives easier, as well as ensuring that the right people are hired for any specific job in the restaurant. These factors can ensure a prosperous restaurant in the industry.
Key Takeaways:
- There are some positive things going for the restaurant industry, like people wanting to eat out, but there are real challenges too, like customers being concerned about their budget.
- Some people want to embrace technology others are hesitant to use it, restaurants need to be equipped to help both groups.
- People care about where the food came from and it’s nutritional content, businesses need to be prepared for this shift.
“Economic growth remains positive, but modest, and people are continuing to spend on the dining-out experience.”
Read more: https://www.restaurantnewsresource.com/article95521.html
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The 6 Keys to Building a Great Hospitality Program
There are 6 keys to building a great hospitality program. It does not take a lot to make a customer’s day. A complimentary ice cream, or a warm greeting might be just what a customer needs to turn them into a loyal patron. Operators have even said that people that go the extra mile for their patrons, will gain a lot in return. People love when you go the extra mile for them. Sweating the details is the main key.
Key Takeaways:
“Something as simple as a complimentary ice cream or a warm greeting might be enough to turn a casual customer into a loyal one.”
Read more: https://www.qsrmagazine.com/guest-experience/6-keys-building-great-hospitality-program
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