Published October 2, 2017
The digital age may be killing customer personalization. But, there are 6 secrets of restaurant survival. The reason restaurant owners believe this is because of the relatively short attention span of people today. Having instant access to millions of different things allows users to tune out anything they do not like. People today are always looking for the best deal and will switch very easily to some other business that can offer them what they want.
- A points based rewards program is a good way to promote customer loyalty
- Using new technologies to improve customer service can keep customers loyal
- Using customer data to create more personalized experiences can be helpful in maintaining a customer base
“No doubt, the digital age has changed loyalty and consumer behaviors.”
Read more: http://www.restaurantnews.com/is-the-digital-age-killing-customer-personalization-6-secrets-of-restaurant-survival/
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Published October 2, 2017
Restaurant growth is up in numbers, but there are turbulent times ahead for everyone. Restaurants that are branded have a significant presence and people know about them, yet they are only a very small part of the market. These brands have actually been getting bigger in outlet numbers, but they are doing it at a much more subdued rate, than they were before. The restaurant market is facing very turbulent times. There are rising cost pressures among other things that are creating the issue.
Read more: Restaurant growth is up, but turbulent times lie ahead
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Published October 2, 2017
Amazon recently announced a new partnership with an online food ordering company known as Olo, after their service Amazon Restaurant failed to contend with other major food delivery services. With restaurant brands available such as Applebee’s, Red Robin, and Denny’s, users can get meals delivered as well as use a “Skip the Line” feature through Olo. This acquisition of Olo is expected to help Amazon Restaurants expand and grow, as well as quickly add more options for users and take advantage of a growing industry.
Read more: Amazon Makes a Major Push Into Food Delivery
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Published October 2, 2017
Empowering others to ask questions, gathering the latest information, and training employees are three of the best ways that you can ensure food safety is at its best at your food service establishment. Food safety cannot be practiced enough. It is the job of everyone to keep food safe and there are ways that you can go the extra mile to ensure this is done. An array of benefits are offered when you take the time to do these things.
- Food safety is an important aspect of your business, keeping you healthy, your business and employees healthy and most of all, your customers healthy as well.
- Create guidelines that help you and your employees ensure that you are following proper procedure for food safety.
- Proper training is essential for keeping your business on top of food safety guidelines, ensuring that your company is within regulations.
“Two of the best ways are to model behavior and establish reinforcement by leadership. When employees see management practicing proper food safety procedures, they witness how important having those protocols are.”
Read more: https://www.restaurantnewsresource.com/article96519.html
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Is the Digital Age Killing Customer Personalization? 6 Secrets of Restaurant Survival
The digital age may be killing customer personalization. But, there are 6 secrets of restaurant survival. The reason restaurant owners believe this is because of the relatively short attention span of people today. Having instant access to millions of different things allows users to tune out anything they do not like. People today are always looking for the best deal and will switch very easily to some other business that can offer them what they want.
Key Takeaways:
“No doubt, the digital age has changed loyalty and consumer behaviors.”
Read more: http://www.restaurantnews.com/is-the-digital-age-killing-customer-personalization-6-secrets-of-restaurant-survival/
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