As many restaurant businesses face unprecedented challenges as of late, operators and owners are increasingly looking to technology as the solution to their company woes—and technology is delivering. Primarily, recent strides in technology around point-of-sale and restaurant management systems have opened up an abundance of new opportunities and have eased many financial and otherwise burdens on struggling businesses. The greatest advantage of technology often comes in the form of reduced costs, but there are also many operational and functional benefits to be had as well.

Key Takeaways:

  • The 2017 Smart Decision Guide to Restaurant Management and POS Systems surveys restaurant operators for their views on restaurant technology.
  • Nearly all restaurant owners see management and POS systems as being able to improve both guest satisfaction and operational efficiency.
  • Alongside direct productivity and efficiency gains, restaurant owners are also expecting cost reductions to come from technology systems.

“Technology solution providers are unveiling countless new restaurant solutions, some of them more valuable than others.”

Read more: http://www.restaurantnews.com/authoritative-guide-on-restaurant-management-and-pos-systems-everything-you-need-to-know-112217/

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The innovative, U.K. based sushi brand, Yo! Sushi, has announced plans to acquire North American quick-service sushi chain Bento Sushi, the 2nd largest restaurant brand of its kind on the continent. Yo! has been looking for ways to expand its brand further into the North American market, and the impending acquisition of Bento Sushi, which boasts roughly 600 different locations in Canada and the U.S.A., might offer the perfect way to accomplish this goal. The Yo! brand turned thirty this year, while Bento Sushi lags just one year behind.

Read more: North America’s 2nd-Largest Sushi Brand Sold for $78M

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Thanks to the innovation of the Digital Diner service by Waitbusters, restaurants could be saving a lot of money on technology in the future. The service is now available for use on smartphones, thereby rendering Host station computers or tablets redundant. Now, restaurants’ front of the house activities can nearly all be accomplished through the quick and convenient use of a smartphone, including managing wait lines, setting up reservations, managing seating, and guest communication, among others.

Read more: Waitbusters’ Digital Diner Eliminates The Need For Costly Hardware

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In order for restaurant businesses to operate smoothly, it is vital for owners to regularly hold face-to-face meetings with all managers on their payroll. Meetings must be structured to optimize efficiency, effectiveness, and communication above all else. In order to achieve these goals, owners will need to dedicate time to plan well and in advance, and they must also must institute a policy of mandatory attendance. During the meeting, it will be important to not get sidetracked and to encourage open communication. Concrete action plans should be developed, and notes should be taken and kept on record.

Key Takeaways:

  • Owners of restaurants should have regular meetings with their managers to keep everyone included in strategy and plans.
  • A proper management meeting is not a daily complaint session, but a forward looking evaluation of what comes next for the business.
  • To prepare for effective meetings, owners should ready plans for the business, evaluate data affecting them, and communicate via the meeting.

“The big challenge for restaurant owners is communicating to restaurant management in a manner that everyone understands so that they can execute what the owner wants done how they want it done.”

Read more: https://www.qsrmagazine.com/outside-insights/why-restaurant-manager-meetings-are-so-important

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