Published October 11, 2017

What Mobile Apps, Millennials Reveal About Restaurants

Fast food chains and restaurants used to have such a brief menu and short working hours.But people in their 30’s demand much more now from cost to convenience to experience and taste.So,quick service restaurants have to meet the requirements of the mellinials because they are too conscious about the cost.Apart from that they think about convenience like paying from a mobile app or ordering online and just go for a pickup.Dominos was the best rated app to order food online because they had options like ordering and paying online,on the top of that benefited their customers for making large orders.

Key Takeaways:

  • Millennial consumers focus on the “experience”, emphasizing their sensations and feelings in their choice of restaurant.
  • Many millennials use “Quick-service” apps to facilitate their restaurant experience, and the quality of these apps may drive an increase in customers.
  • Companies that have effective “quick-service” apps capture a larger quantity of the millennial market.

“Part of the customer experience that quick-service restaurants can’t ignore is how millennials appreciate convenience.”

Read more: https://www.qsrmagazine.com/outside-insights/what-mobile-apps-millennials-reveal-about-restaurants

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