Published December 18, 2014
The law requires all commercial kitchens to dispose of fat, oil, and grease waste responsibly, but what exactly does that mean?
If grease is poured down the sink it can eventually solidify and cause clogs even when poured with boiling water. This can cause further problems with bad smells from caught food waste and sewer issues.
Macerators can do more harm than good by putting more food waste in the pipes and sewer. The best option is probably a well-maintained FOG (fat, oil, and grease) trap, or collect oil in containers to solidify and toss later.
Read the full article here: Information on FOG waste for the catering industry
Published December 18, 2014
The relationship between customer and server is brief but meaningful. Servers are representatives of the restaurant, so a nice tip isn’t the only reason customer satisfaction is important.
In a recent letter to the Bitchy Waiter, a server neglected to mention that ranch and a side of celery and carrots was an extra charge, knowing it was the customer’s first time at the restaurant. The customer received a surprise on the bill. The server was at fault.
It can be easy to get lazy when you can see the menu and prices in your sleep, but always remember the customer doesn’t know what you do, and by not mentioning important things like extra charges you could be setting up an uncomfortable situation. At best you could see a poor tip, and at worst an angry customer and poor restaurant reviews.
Read the full article here: Is This a Case of a Sneaky Server?
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Published December 18, 2014
Business is booming for Colorado-based soup and salad franchise MAD Greens. In this interview, director of marketing Lucas Clark reveals a passion for local sourcing.
MAD Greens has its own 1 1/2 acre farm south of Denver. According to Clark, “less food miles equals better taste,” and he cites that as a major key to their success, along with an emphasis on restaurant hospitality and great employees as ambassadors for the brand.
Read the full article (and see the video) here: MAD Greens: Less food miles equals better taste
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