Successful wine lists focus on the customer
Published May 10, 2017

Successful wine lists focus on the customer

Wine companies should focus on the customer since they are obviously the ones paying for the wine. No business is anything without their customers no matter which industry they’re in so they are paramount. If they make wine lists those should take what is popular into account so the lists are successful. They should look at what is being sold most in different areas as well since this can vary depending on local customs and preferences.

Key Takeaways:

  • Knowing if your customers are locals or tourists help you make a list of wines that will meet their needs.
  • Make sure you price your wine for your market. You can over or under price easily.
  • Make sure you are purchasing wines that sell. Having a wine sit on the shelf is a waste of space.

“In general terms, 30 percent of the business could, and should, come from alcohol. The high margins can generate significant bottom-line dollars.”

Read more: http://www.restaurant-hospitality.com/drink-trends/successful-wine-lists-focus-customer

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Risky business: Collecting personal information in credit card transactions
Published May 10, 2017

Risky business: Collecting personal information in credit card transactions

Many people prefer to pay for goods and services with credit cards these days. However, in the state of California, businesses must make sure that they are not pulling personal information from those credit card swipes. A California law insists that personal information gathered from credit cards cannot be used for marketing purposes, and some businesses have already found themselves in trouble for not complying. Any time a restaurant or store requires the sharing of personal information, they must be sure that they are following local laws, and being transparent with their client base, to avoid any issues.

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Restaurants urged to apply for business rates relief
Published May 10, 2017

Restaurants urged to apply for business rates relief

The restaurant industry is very difficult to navigate. There is so much competition and so much that can go wrong. And lets face it. When families fall on hard times financially one of the first things to go from their budget is the eating out. There are things that restaurants can do to save money. One of them is to apply for business rates relief. This will save them a lot of money on interest and free up money they can use on other things.

Read more: Restaurants urged to apply for business rates relief

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Seven ways to run an effective loyalty program
Published May 10, 2017

Seven ways to run an effective loyalty program

Loyalty programs are beloved among avid consumers and have proven effective tools to customer retention for brands. When creating a loyalty program it is important to plan and make sure you have a loyalty scheme. It is important to create a rewards program that makes the rewards relevant and easy to redeem. Remember that diners at restaurants always want something for free, and for other businesses you want to offer something new, unique, consistent, and available on mobile devices.

Key Takeaways:

  • UK clients are more open to dedication plans than those in different nations. Just 6% of the UK populace say they never join a dependability program, contrasted and 11% in Germany and 14% in the US.
  • Offering a free item, for example, each tenth espresso free or a complimentary glass of champagne, is a compelling type of faithfulness in the UK eatery industry.
  • The significance of a reward is the most imperative thing for clients, trailed by them being anything but difficult to recover and utilize.

“Tim Brown, senior director, sales consulting for food and beverage EMEA Oracle Hospitality, shares the results of a recent survey conducted by the hospitality technology solutions company on restaurant loyalty schemes.”

Read more: http://www.bighospitality.co.uk/Business/Seven-ways-to-run-an-effective-loyalty-program

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