Recent statistics have shown that people are willing to pay up to 11 percent more for the convenience of eating delivery meals. Panera Bread hopes to add 250,000 in revenue to their stores by initiating a new delivery service but will be hiring new employees. Restaurants who want to offer delivery service have the option of using third party logistic services.UberRush is a division of Uber that focuses in delivering food, there are other services as well. partnering with one of these services can allow a restaurant to provide delivery without added cost.

Key Takeaways:

• The written work is on the divider. The clients’ inclination for self-administration and, all the more essentially, accommodation is clear.
• Late information from a Lux Research report indicates outsider conveyance organizations like UberEATS, Postmates, and Doordash.
• Lux’s exploration demonstrates purchasers will pay by and large 11 percent more for each additional layer of accommodation.

“Panera forecasts that delivery will add $250,000 per year to each store’s annual revenue.”

Read more: https://www.qsrmagazine.com/outside-insights/how-restaurants-can-offer-delivery-and-make-money

Now that everyone has mobile phones and the ability to capture a photo or video and have it online in seconds, customer service is essential. The airlines have seen major problems due to terrible customer service that is seen across the world instantly. Training is probably the number one way to prevent customer service disasters. Always provide support and guidance to employees when dealing with customer service. It is the most important aspect of business and it is not an exaggeration to state that poor customer service can and will ruin a business.

Key Takeaways:

• Client benefit has been a hot-catch subject lately after a progression of exceedingly open occasions on carriers circulated around the web via web-based networking media.
• One traveler was dragged from a plane in the wake of declining to surrender his overbooked situate.
• When a great many people have cell phones convenient to take photographs or recordings of any potential client benefit disaster.

“When customer service catastrophes go viral, the backstory that most people never see includes all the things that may have occurred before the cameras were turned on, Weiss said.”

Read more: http://www.nrn.com/operations/how-avoid-customer-service-catastrophe