Five things to consider when buying a new EPOS system

A fast, efficient EPOS is essential for the modern restaurant. There are five important things to take into consideration when choosing an EPOS for a restaurant. One should consider what the needs of the restaurant are, like what the customers want and expect from their experience. Some other considerations would be whether it needs to be mobile, how the customer service would be affected by the EPOS performance, connectivity to other systems, and reliable customer support if you need help with the EPOS system you choose.

Key Takeaways:

  • For most restaurants, customer expectation center around wait time, food and service, which includes menu clarity, and the ability to pay in a way that works for them.
  • Because it has cloud-based access as a matter of course, your EPOS data can be pulled from anywhere you have online access.
  • Begun in 2005, Global is an EPOS system, offering 24 hr support and aiming to assist the British restaurateur succeed.

“People are excited about mobile technology in restaurants. It’s more efficient, it usually leads to a higher average check, and it looks cool. But for all the hype around mobile, there’s a lot of confusion about what it actually is; most people associate mobile EPOS​​​with portable units that let you place orders tableside.”

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