Published December 16, 2014
The Fast Casual webinar “Hot or Not: 2015 Employer Trends” offers some insights of what to expect in the new year.
With the economy recovering, more jobs are being created so the competition for talent is hot, so hiring managers will be feeling some pressure and may turn to social media and mobile apps for recruiting.
Employee communication is also important, and the minimum wage debate is still raging on.
Read the full article here: Competition for talent among hot trends for employers in 2015
[sc:mbta]
Published December 16, 2014
We’ve all encountered terrible customers. The world is full of rude people who don’t leave tips and make ridiculous requests. Still, this guy might be the worst of them all.
Ben Edelman apparently teaches law at Harvard Business School, and was happy to use his law knowledge to become a huge thorn in the side of Sichuan Garden, a Chinese restaurant, for charging him four dollars more than the meal was listed at on their website.
The website apparently stated that prices may be different in the restaurant, but that didn’t stop Ben from demanding his meal be half price for the mix-up.
That wasn’t his first rodeo, either. Apparently back in 2010 he threatened to have a sushi restaurant’s liquor license revoked for not honoring a Groupon for something the Groupon didn’t cover.
The Bitchy Waiter has all the email screenshots and details. Here’s hoping none of you reading this ever have to deal with this guy!
Read the first article here: Smug Customer Overcharged $4 and Can’t Handle It
And here’s the second: The Worst Customer Ever Gets Even Worse!
[sc:mbtc]
Published December 16, 2014
Digital marketing is more important than ever for getting the public interested in your brand, but having a presence online isn’t enough. You have to lure them away from their computers and into your restaurant.
There are some strategies you can use to help you do just that. You can capitalize on the social experience by offering small rewards and recognition for positive reviews. Mobile apps increase your online presence, and focusing on selling locally is beneficial.
Remember that a variety of different groups need a variety of marketing strategies, and be persistent and engage with your customers. This is the recipe for success!
Read the full article here: How Restaurants Can Turn Online Followers Into Sit-Down Diners
[sc:mbta]
Comments closed