» 2016

Published January 5, 2016

Customers Care About the Moral Ramifications of Food

Consumers are increasingly making their purchasing decisions based on their values and moral sentiments. If you ignore this, you are in peril of alienating your customer base. Pay attention to which moral issues your customers are passionate about, and try not to run afoul of your customers’ values.

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Handling Problem Customers Gracefully

Sometimes, a customer will come into your restaurant and do something that just isn’t appropriate. Whether they get loud and obnoxious or something else disruptive, it’s on you to shut their behavior down as quickly as possible without making a volatile situation worse. The best thing you can do in this situation is to be […]

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Making Dessert Work For Fast-Casual

Convincing customers to order dessert is a great way to increase check averages, but dessert is a hard menu part to pull off. Customers are often too full to order dessert after eating a big meal, so restaurateurs need to find ways to make dessert seem like a worthwhile event. Although fast-casual restaurants have been […]

Published January 4, 2016

Flat Beer is Bubbling Up in the Booze Industry

Flat beer is usually thought of as undesirable in the U.S., but a few daring breweries are creating challenging and delicious non-carbonated beers that stretch the boundaries of the drink. Boston’s Sam Adams and Scotland’s Brew Dog both make special high-alcohol beers that don’t require combination because they taste more like spirits or liqueur than traditional beer.

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McDonald’s Menu Boards Now Change Based on Weather

McDonald’s stores across America are in the process of installing new digital menu boards that monitor changes in the weather to generate climate-customized suggestions. The boards use data about which items sell better depending on whether it’s hot or cold outside to highlight certain menu items. They also automatically rotate through different sets of suggestions […]

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Domino’s Absorbs Largest Pizza Chain in Germany

Domino’s Pizza reports that they have purchased the German chain Joey’s Pizza for 79 million euros. Joey’s has 212 stores in Germany, making it the largest pizza chain in the world’s fourth-largest pizza market. The Joey’s acquisition is a strategic move that will allow Domino’s to take advantage of the smaller chain’s local expertise in […]

Yearly Archives: 2016

Published January 5, 2016

Customers Care About the Moral Ramifications of Food

Published

Handling Problem Customers Gracefully

Published

Making Dessert Work For Fast-Casual

Published January 4, 2016

Flat Beer is Bubbling Up in the Booze Industry

Published

McDonald’s Menu Boards Now Change Based on Weather

Published

Domino’s Absorbs Largest Pizza Chain in Germany

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