Getting your restaurant up and running was no small feat. You had to be gifted with the ambition and inspiration needed to manage your own place. First you concentrated on the menu and genre of your restaurant.

You decided on the type of chefs and staff that would be able to prepare the culinary dreams that you have and you start to assemble a team through various business deals. After you negotiate for a great location, you had to choose appropriate décor that would match with the theme of your place and would set the tone for your brand!

Then you hired the rest of the staff and trained your waiters, hired a brand manager to help you expand and define yourself. You had many a long night preparing for this opening night and it took blood, sweat, tears, and loans to make this come to life.

Now that the concept is established, however, what do you focus on next? You may be already planning ahead for next season’s menu, but you can never lose sight of the most important thing in all the chaos involved with running a restaurant: the customer experience.

If you are looking for ways to make your restaurant stand out, read this article to learn why focusing on customers is always right.

Read the full article here: http://www.qsrweb.com/whitepapers/improving-the-qsr-customer-experience/