Quick service restaurants and fast casuals alike are adopting technology trends like using tablets for ordering and payment, but the technology can also be used to help customers decide how much to tip, leading to more money in servers’ pockets.
This article from Fast Casual goes into detail describing how mobile technology offers operational benefits and enhances customer experience, as well as how it makes the tipping process easier.
Read the full article here: The tipping point: how mobile POS technology can improve customer experience and employee wages
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