» 2015 » March

Published March 20, 2015

Servers care about customers

When a little girl left a stuffed bear at an IHOP in Myrtle Beach, South Carolina, server Debi Jean called upon the powers of the Internet to locate the owner of the lost toy. Debi got in touch with the Bitchy Waiter to help spread the message, and the post was shared by thousands. Finally […]

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Tips for Marketing to Older Consumers

Most marketing seems to be focused on capturing the attention of technologically-savvy millennials, but a large portion of food service patrons are older adults. The baby boomer generation is aging, and they require different attention.

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Dining out is taking the place of home cooking

The dining experience has been changing, and more people are going out to eat than cook at home. For the first time since the U.S. Census Bureau started tracking sales (1992), Americans are spending more money eating out in restaurants and bars than grocery stores, especially over the last year. Some people are eating out […]

Published March 19, 2015

A generous customer gave this server something to smile about!

When this server waited on an attourney in The Doo-Dah Diner of Wichita, Kansas, he had no idea his life would change for the better with a generous tip that went far beyond the table. Bryan Maixner suffered from extensive dental issues and he was working hard to raise money for the health insurance needed […]

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How Tablets are Increasing Efficiency in Restaurants

Restaurants have been run the same way for many years, but with the rise of mobile technology many restaurants are changing their game and seeing some huge benefits. Mobile technology not only makes seating and ordering more efficient, but it also offers delivery solutions and social marketing opportunities.

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Consider this innovative order confirmation system for your drive-thru

A new order confirmation system for drive-thrus has recently been released from Techknow, which is reported to be only the beginning of a newly expanded line of products. The system has many advanced features, such as the ability to analyze the effectiveness of promotions with TEMS enterprise management software. For more, read the full article […]

Published March 18, 2015

Dice salsa veggies in a flash with the Robot Coupe!

If your establishment produces a lot of salsa (I’m looking at you, Mexican restaurants) and you don’t have a fast way to dice your tomatoes, you could be wasting precious time – and that means making less money. Check out this video featuring the Robot Coupe – it dices veggies for salsa perfectly!

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How to Interact With Customers on Social Media

Developing your brand online through a company website is important for every business, but engaging directly with your customers via social media is what promotes brand loyalty and spreads your company’s message. Positive reviews on websites like Yelp help bring in first timers. Replying to comments and engaging on these platforms is important.

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Food service industry seeing record job growth

According to new figures from the Bureau of Labor Statistics, almost 60,000 jobs were added in food service (eating and drinking places) in February 2015, and the trend is likely to continue! Even though the weather has been less than coopoerative in northern states, the jobs growth has been immense. Current statistics show the addition […]

Published March 17, 2015

Ready for a touching story? Imagine being on the receiving end of this tip

Too many articles highlight the rough sides of the service industry, but once in a while a story comes along that restores your faith in humanity. Recently in Tennessee a waitress received an unusually large tip accompanied by a touching note, which she promptly shared online. The man she waited on has a tradition where […]

Monthly Archives: March 2015

Published March 20, 2015

Servers care about customers

Published

Tips for Marketing to Older Consumers

Published

Dining out is taking the place of home cooking

Published March 19, 2015

A generous customer gave this server something to smile about!

Published

How Tablets are Increasing Efficiency in Restaurants

Published

Consider this innovative order confirmation system for your drive-thru

Published March 18, 2015

Dice salsa veggies in a flash with the Robot Coupe!

Published

How to Interact With Customers on Social Media

Published

Food service industry seeing record job growth

Published March 17, 2015

Ready for a touching story? Imagine being on the receiving end of this tip

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