Many people know that it is quite expensive to run a restaurant. Of all the businesses that open, restaurants are the mostly likely to close within the first year or two. Reports show that one of those reasons is the costly over head to run a restaurant. Operating costs for restaurants is over 50% which is the most since these studies started several years ago. This is in large part due to the rise in minimum wage.

Key Takeaways:

  • It is more expensive to have a restaurant than last year.
  • It is even harder on the restaurant operators with minimum wage being increased.
  • Other countries out of the UK are suffering even more

“Average operating costs in the restaurant sector now account for over 50% of turnover, according to a new study in to the state of the licensed hospitality sector.”

Read more: http://mobile.bighospitality.co.uk/Business/Restaurant-operating-costs-rise-above-50-turnover

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Experiences in a restaurant setting are normally focused on food quality and the level of service provided. But well made food and happy servers are no cover for an unattractive environment. Dusty lamps, broken items, unpolished accessories can all lead to a reduced client perception. Customers may not notice that you have polished the door knobs or repaired a frayed wire specifically but a person’s subconscious picks up clues and stores them as a memory of overall care. Paying attention to small details when cleaning and repairing can leave customers with a feeling of a well attended restaurant.

Read more: Attention to detail

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The Gibson Group in Chicago has established itself as a leader in fine dining. Now, at one of their establishments, Hugo’s Frog Bar and Fish House, they are branching out to include fine wines as well. The chef and wine enthusiast Lawrence Kobesky had expanded the menu to include rare wines offered through their Library Wines list. Mr. Kobesky has connections in the wine industry and is able to obtain rare and unusual aged vintages for the upscale clientele. In some cases, due to rarity, only one or two bottles are available and others he purchases need time for mellowing. Chicago’s well known hot spot for fine dining is becoming known for fine wines as well.

Read more: Exploring one of Chicago’s Rare Wine Collections

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Every manager should be prepared in the instance of a food safety crisis. Whether that crisis happened at the fault of a vendor or employee it is your responsibility thankfully to handle the situation competently and professionally and affirm your customers of your care, quality, and dedication to good everything. It’s best to first understand and then address the problem with correction. A company’s CEO or media spokesperson should speak authoritatively on the issue if needed and you yourself work to correct it as only you can.

Key Takeaways:

  • Even with the most careful food safety protocols in place, your restaurant is at risk for a food safety crisis. Do you have a crisis plan in case the worst-case scenario happens at your venue?
  • Ideally, you’ve thought about crisis management before anything bad actually happens at your restaurant. It’s important for all food service businesses to create a crisis plan before a crisis occurs
  • In a crisis, your team will be upset – even terrified – and will need an actionable plan to use as a guide moving forward.

“all restaurants should prepare for a variety of crisis scenarios: a severe allergic reaction at your establishment, a failed health inspection, a product recall, an employee worked with norovirus and infected customers with it, etc.”

Read more: http://www.restaurantnews.com/what-would-you-do-in-a-food-safety-crisis/

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