Experiences in a restaurant setting are normally focused on food quality and the level of service provided. But well made food and happy servers are no cover for an unattractive environment. Dusty lamps, broken items, unpolished accessories can all lead to a reduced client perception. Customers may not notice that you have polished the door knobs or repaired a frayed wire specifically but a person’s subconscious picks up clues and stores them as a memory of overall care. Paying attention to small details when cleaning and repairing can leave customers with a feeling of a well attended restaurant.

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