In his article on dealing with consumer allergies in a restaurant, Jeff Rebh lists some ways to not only be sensitive to customer needs and desires, but how to make it fun and effective for both staff and customers. He suggests using storytelling to train staff on why allergen awareness is so important and how easy it can be to cater to individual requirements when serving customers.

Key Takeaways:

• The first main takeaway from this article is that there needs to be a change in how to handle food allergens. Restaurants need to take a firm grasp of how employees handle potential risks.
• Implementing the importance of how serious food allergens are to employees can be made in a simple way and direct way.
• Food allergen awareness is becoming more noticeable across the country and handling this first and foremost should be a necessity of all restaurants.

“Stories on customer allergen awareness rarely make front-page news, but the topic is becoming more and more apparent in food news and culture today.”

https://www.fsrmagazine.com/kitchen-sink/6-easy-ways-promote-customer-allergen-awareness-your-staff