Published September 17, 2015
How to Respond to Online Reviews
They say all press is good press, but what if the “press” you’re dealing with is actually in the form of a disappointed customer leaving a scathing online review about your food or service? According to this post from Restaurant Hospitality, the way you deal with your online reviews, whether they’re negative or positive, could have a bigger effect on your bottom line than you realize.
Read the full article here: How You Handle Online Reviews Could Make or Lose You Money
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