Restaurant Revolution Technologies, Inc. a leading provider of order management, call center and technology solutions for restaurant operators helping them to manage and optimize their off-premises takeout orders, has completely moved its call center services to a virtual model blazing new trails and frontiers within the restaurant industry. These call centers are state of the art.

Key Takeaways:

• Restaurant Revolution Technologies, Inc. has completely moved its call center services to a virtual model.
• Unlike traditional call centers the new ones allow for a more cost-effective and flexible model.
• RRT is able to recruit and hire virtual agents with experience in the Hospitality and Customer Service fields.

“Unlike traditional call centers that operate in “brick and mortar” buildings with enormous fixed costs and limited recruiting and scheduling flexibility, the virtual call center services offered by RRT allows for a more cost-effective and flexible model by utilizing highly screened and trained independent agents that are operating during the hours set by the call volumes of the restaurant client.”

http://www.restaurantnews.com/restaurant-revolution-technologies-virtual-call-center-blazing-new-trails-in-restaurant-industry/