Published January 31, 2017

Wingstop teams with Amazon Alexa on voice ordering

This just in and hot off the press you can now order wings from Wingstop using your Amazon Alexa. Wingstop says they are totally digitally driven and this is the next step in the future. Digital orders accounted for 19 percent of Wingstop’s total in the third quarter ended Sept. 24, the company said.

Key Takeaways:

  • The 949-unit, Dallas-based operator allows customers to used the cloud-based Alexa service to place orders and re-orders, make payments and get estimated pick-up times.
  • Wingstop is digitally driven, and the launch of voice-activated ordering is the next step in our commitment to providing the most convenient, engaging and cutting-edge brand experience for our fans.
  • Wingstop pioneered social ordering on Facebook Messenger and Twitter last June, expanding on more traditional customer ordering or via mobile device.

“Amazon’s voice-activated Echo products and Google’s similar Home devices allow users to request and play music; find information, like recipes; set a timer and complete other tasks.”

http://www.nrn.com/technology/wingstop-teams-amazon-alexa-voice-ordering

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