Published June 2, 2015

Tips for Keeping Yelp Reviews Positive

Reviews have been part of the restaurant scene for ages, and with websites like Yelp, regular diners everywhere are able to share their experiences for the rest of the world to see. Unfortunately the service is a double edged sword, and negative reviews can seriously damage your reputation both online and off.

You need to step up and take control of your social media presence. If Yelp reviews are an issue, “claim” your Yelp page and start responding to reviews. Show off the best of your restaurant with photos, and recommend they check out your Facebook account. If you don’t yet have a Facebook account for your business, make one. It boasts 30 percent more active users than Yelp!

For more, read the full article here: 5 ways to handle haters on Yelp