Published April 22, 2016

How to Deal with A Negative Reviewer

Any restaurant owner knows that there is a lot to juggle when it comes to running a restaurant. You are in charge of running a team and delegating tasks that highlight the strengths of your staff.

You coordinate your hosts, your waiters, your busboys, your chef, your cooks, and the rest of the crew in order to make sure the place is running efficiently.

You also have to be the chief over the business affairs of the restaurant, as it is important to manage your affairs so that you can make a profit that gets invested right back into your business.

You also have to juggle customer relations, as word of mouth is what makes a good restaurant great and a mom & pop shop a local staple in a city or state. This is why it can be especially tragic when you receive a bad review on a public platform that other new users can see.

It can feel devastating to know that a customer had a negative experience and felt so strongly about it that they warned others against your place. While it may seem like the end of the world, there are ways to manage bad reviewers.

If you are looking for a great way to handle the situation while juggling everything else that comes with running a restaurant, read this article today!

Read the full article here: http://restaurant-hospitality.com/social-media/9-latest-strategies-handling-negative-reviews