An employee at a popular pizza restaurant took a phone order from a woman who wanted a baked pizza to take to her brother in a hospital two hours away. The woman’s daughter came to pick up the pizza early. She angrily waited, and upon receiving the pizza, threw it at the employee’s head, screaming that it was supposed to be unbaked. The manager gave the woman a refund and told her to leave.

Key Takeaways:

• Probably the worst customer I’ve dealt with was a woman who threatened to sue me for her incorrect order.
• She assured me that she wanted us to put the pizza in the oven. I told her the wait was about an hour. She said she would see us then.
• She picked up the pizza and threw it at my head (it had to weigh at least 8 pounds). She was livid.

“Probably the worst customer I’ve dealt with was a woman who threatened to sue me for her incorrect order. It was a busy Saturday night and we had an hour wait.”

http://www.dinnersfromhell.com/2016/10/angry-customer-assaults-employee-with-pizza/