Chipotle may have taught food safety techniques but failed in making their employees care about food safety and that is where things went wrong. Line employees can not take all of the blame, managers need to take responsibility for those that work under them. Any restaurant either fine dining or chain restaurants need to have better protocols in place to the point where food safety becomes second nature and is done on a daily basis.

Read more: Chipotle’s Mistake: Failing to Build a Food Safety Culture