Technology has made things easier in so many facets of our lives. But do we want and need technology when we go out to our favorite restaurants? New research by the National Restaurant Association looks into balancing the fine line of utilizing technology to enhance the customer’s dining experience without overcomplicating it.

Key Takeaways:

• The National Restaurant Association released new research focusing on technology in the restaurant industry.
• Restaurant operators and consumers generally agree on the benefits of technology use in restaurants.
• But they are also in agreement that while new technology is useful it can also complicate the restaurant experience.

“”About four in five restaurant operators agree that technology can help make restaurants more productive, increase sales and provide a competitive advantage.”

https://www.fsrmagazine.com/technology/new-research-shows-restaurants-are-hungry-tech-without-headache