Food contamination is no joke, and one of the major important factors of containing a food contamination outbreak is effective communication. When Waterbury public schools received a phone call about a Listeria outbreak they worked quickly to contact everyone necessary and recalled the food immediately. This is only possible due to their effective communication.

Key Takeaways:

• Foodborne illness probably is near the top of operators’ lists of worst nightmares.
• Sandwiches were recalled from schools so the students wouldn’t get sick
• It is important to maintain good communication with food suppliers.

“Instead of informing students directly about the recall, Franzese says, the superintendent’s office sends a notice out to parents, who then can choose to have a discussion with their children about the recall.”

http://www.foodservicedirector.com/managing-your-business/ensuring-food-safety/articles/importance-communication-in-food-recalls