» 2017 » October

Published October 12, 2017

How Mobile Can Set Your Franchise Apart

Customers can order mobile when they go to different franchises out there. Owners likely realize that certain features make it easy to get their services. Mobile options are a relatively recent introduction to a crowded marketplace. Some brands have a long history within their respective marketplace as well. The introduction of mobile orders has changed […]

Published October 11, 2017

Study: Starbucks is the King of Customer Loyalty

Customer loyalty is a new concept being touted by several restaurants out there. Starbucks has been a leader in the world of customer loyalty as well. They are now being dubbed as the King of customer loyalty programs in their restaurants. Starbucks is a model corporation and one that seeks to help people fulfill their […]

Published

Carl’s Jr., Hardee’s Drive Thru Success Tips

The fast food industry attempts to try anything to keep their business afloat and their customers satisfied and coming back for more. The key to providing a high quality drive thru experience is accuracy of order and speed of producing their products. Management should always schedule the correct amount of quality employees during times of […]

Published

4 Questions with Dairy Queen’s New Marketing Leader

Dairy Queen has a new marketing manager and she is the new executive vice president for the marketing department. Maria has been with Dairy Queen for 13 years, but started out as a mall marketing manager, in which she focused on Orange Julius and Dairy Queen. In her previous role, she was able to see […]

Published

What Mobile Apps, Millennials Reveal About Restaurants

Fast food chains and restaurants used to have such a brief menu and short working hours.But people in their 30’s demand much more now from cost to convenience to experience and taste.So,quick service restaurants have to meet the requirements of the mellinials because they are too conscious about the cost.Apart from that they think about […]

Published October 10, 2017

Is Voice Activation the Next Big Ordering Trend?

Voice activation may be the next big ordering trend. Voice activated ordering is evolving into the next big thing in the fast food world. The numbers are quite mind boggling. By the year 2020, 50 percent of all searches are going to be done with a person’s voice. Wingstop is one place that is pushing […]

Published

Sonic Addresses Recent Security Breach

Sonic Drive-In, a fast food restaurant, had a security breech that could potentially affect millions of credit and debit card customers. Sonic Drive-In will provide free identity theft protection, for those affected, for 24 months. Sonic Drive-In has reported the incident to law enforcement, and is also working with third party forensics firms. They suggest […]

Published

Shake Shack Debuts Kiosk-Only, Cashless Store

Shake Shack is testing a new kiosk-only cashless store model of service delivery in Astor Place, New York City, at a time of falling sales for the company. Using new technology and Amazon delivery, the goal is to cut customer waiting time in-store, online, and for delivery. Using touch screens, customer orders will be sent […]

Published

How to Clean a Coffee Pot

Since coffee pots are full of germs and bacteria, it is important to clean yours daily. The removable parts should be taken out and cleaned in addition to wiping down the exterior parts. Every three to six months, cleaning the inside of the coffee pot with equal parts of water and vinegar can help to […]

Published October 9, 2017

Would Your Team Know How to Handle a Crisis?

Having a crisis management team, as well as making sure your staff is properly trained to deal with crises (such as foodborne illness outbreaks, natural disasters, bomb threats, etc.) is imperative when running a restaurant. Working with the media (including social media) and communicating with customers will help you keep their trust. Switching vendors may […]

Monthly Archives: October 2017

Published October 12, 2017

How Mobile Can Set Your Franchise Apart

Published October 11, 2017

Study: Starbucks is the King of Customer Loyalty

Published

Carl’s Jr., Hardee’s Drive Thru Success Tips

Published

4 Questions with Dairy Queen’s New Marketing Leader

Published

What Mobile Apps, Millennials Reveal About Restaurants

Published October 10, 2017

Is Voice Activation the Next Big Ordering Trend?

Published

Sonic Addresses Recent Security Breach

Published

Shake Shack Debuts Kiosk-Only, Cashless Store

Published

How to Clean a Coffee Pot

Published October 9, 2017

Would Your Team Know How to Handle a Crisis?

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