Steven Anthony Ballmer is an American businessman who was the chief executive officer of Microsoft from January 2000 to February 2014, and is the owner of the Los Angeles Clippers. As of August 10, 2016, his personal wealth is estimated at US $28.1 billion, ranking him the 22nd richest person in the world.

Key Takeaways:

• He recently talked about the importance of staff development to ensure great dining experiences.
• I started at 13 years old. I started washing dishes, which I think was illegal at the time, to be honest. They paid me $3 an hour cash, under the table.
• We talk about the experience all the time. Sometimes it’s tangible and a guest will leave the restaurant and go, “God, that waiter was just amazing.

“That was a light bulb moment for me. It was the first time I saw dining as something more than just the mechanics of serving somebody a plate of food. I immediately fell in love.”

http://www.restaurant-hospitality.com/owners/indigo-road-group-works-develop-staff-potential