Published May 18, 2015

Going the Extra Mile for Your Customers

What makes a restaurant great? Is it the delicious food it offers, the atmosphere provided, and good customer service? I think it’s a combination of these things and more, but developing a relationship with regular customers has big benefits. Then there are those who go out of their way to make a diner’s experience the best it can be.

Recently a Qdoba Mexican Grill in Louisville, KY was the scene of a heartwarming act of kindness. A disabled customer, a regular of the restaurant, came in for her favorite meal. Ridge Quarles, an employee of the restaurant for over five years, helped the diner get seated with her meal.

When he asked if there was anything else she needed, and she asked if he would help her eat. Quarles didn’t hesitate for a moment. A customer recorded the kind act, which you can see by following the link below.

The video has gone viral, providing incredibly positive publicity for Qdoba. Treat your staff and customers well, and you will be rewarded!

See the video and read the full article here: Act of kindness caught on camera at Qdoba restaurant