Who wants to stop using Facebook, even when you need food? No need to disconnect now – instead you can just order straight through the extremely popular Facebook Messenger App if you are in New York City or Palo Alto or San Francisco California thanks to a bot created by Allset. The only additional cost added for using this service at one of the over 180 restaurants accepting orders through Messenger and the bot is a 10 percent table fee.

Key Takeaways:

• Tech-savvy consumers may soon be able to book lunch reservations, order and pay ahead for their meals using Facebook.
• The idea is that consumers are particularly starved for time at lunch. Ordering and paying ahead allows them to skip the wait for a table, as well as skipping time lost perusing the menu and waiting for a check at the end of a meal.
• For restaurants, the app/bot improves efficiency, helps put guests in seats and speeds table turnover rates, Allset contends.

“Guests can order and even pay before they arrive at the restaurant, saving time. The bot also allows guests to give comments or special instructions.”

http://restaurant-hospitality.com/consumer-trends/new-app-allows-restaurant-orders-facebook-messenger