Published January 3, 2017

Labor Department battling overtime rules injunction

The federal overtime provisions are contained in the Fair Labor Standards Act (FLSA). Unless exempt, employees covered by the Act must receive overtime pay for hours worked over 40 in a workweek at a rate not less than time and one-half their regular rates of pay. There is no limit in the Act on the […]

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Operators left unsure about overtime strategy

Hospitality attorneys across the country say many of their clients at all levels whether independent restaurants or large chains had already announced to employees plans to adjust salaries this week as a result of new Department of Labor overtime rules that were scheduled to go into effect on Dec. 1. The preliminary injunction last week […]

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Indigo Road group works to develop staff potential

Steven Anthony Ballmer is an American businessman who was the chief executive officer of Microsoft from January 2000 to February 2014, and is the owner of the Los Angeles Clippers. As of August 10, 2016, his personal wealth is estimated at US $28.1 billion, ranking him the 22nd richest person in the world. Key Takeaways: […]

Published January 2, 2017

3 ways to engage guests through storytelling

Every project comes with a story—starting with the background of the individuals, the reason for the project, the public input, the context, both from the site and from the knowledge base of individuals and collective teams. But sometimes ‘storytelling’ in design involves finding a metaphor that can be used to help increase the understanding of […]

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UK one of Europe’s fastest-growing coffee markets, says report

The Europen coffee market is expanding. Coffee sales in Europe grew by six precent in 2016 The leading coffee stores are McCafe, Starbucks, and Costa Coffee. There is a new “wave” of artisan coffees coming into the European market. This is true especially in Scandinavian countries and Russia, where this type of coffee is already […]

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Restaurant Trends – Growing And Emerging Concepts – Change and Activity December 6, 2016

Growing and emerging concepts is one of the most important things a restaurant can do. In December there has been much activity throughout restaurant and chains, some greatly expanding their concepts. This should help increase name recognition and traffic to these different stores. It is important to maintain growth steadily, and continue that trend. Restaurant […]

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A Massive Shift Is Underway in the Restaurant Industry

This may mean that nominal sales are sliding, but it also indicates another change: people are choosing smaller restaurants when they eat out. As we noted before, Bank of America credit card customer data also indicated that Americans are choosing smaller, local restaurants over the largest chain brands when they eat out. Right now the […]

Published December 30, 2016

Cameron Mitchell’s Plan to Bridge the Millennial Gap

David Miller is the president of Cameron Mitchell Restaurants. Cameron Mitchell and David Miller created The Millennial Concept Challenge. There are about 3,000 employees at Cameron Mitchell. Miller understands the demographic barriers. To bring together employees, Cameron Mitchell is using in-house competition. At Cameron Mitchell Restaurants, millennial employees are recognized by senior leadership. Key Takeaways: […]

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$4 is the New $5

As restaurants face the challenge of falling guest traffic and sales, Krystals is trying to pull customers in by offering a new $4 meal. Past promotions have shown that while the restaurant should lose money by offering items and/or meals at such a discount, they actually turn a profit due to upsells, add-ons, and attracting […]

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Trending this week: holiday keys to a happy staff, operators unsure about overtime strategy, more

You’ve got to get employees to feel that they own the place, not just work there. “One of the principles of self-managed teams is to organize around a whole service or product,” Glick went and explained. In other words, make sure company personnel feel responsible for what the customer is buying. Trending this week: holiday […]

Published January 3, 2017

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Published December 30, 2016

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